Refund policy
CATON Boutique — Shipping & Returns
At CATON Boutique, every piece is thoughtfully selected to bring you effortless, elevated style. We stand behind the quality of what we offer and want your experience to feel just as refined.
Shipping
We carefully prepare each order within 1–2 business days, ensuring every piece arrives ready to wear and enjoy.
- Standard shipping typically arrives within 3–5 business days
- Complimentary shipping on all U.S. orders over $125
Once your order ships, tracking details will be sent directly to your inbox.
Returns
If something isn’t quite right, we offer a 14-day return window from the date your order is delivered. Contact us at catonhq@gmail.com.
To maintain the integrity of our collections, all returned items must be:
- Unworn and unwashed
- In original condition with tags attached
Approved returns are issued as store credit, allowing you to select something you’ll truly love.
A Thoughtful Approach
Because many of our pieces are limited and carefully curated, we do not offer direct exchanges. Instead, store credit allows you the flexibility to find the perfect fit or style.
Select items, including accessories and sale pieces, are final sale.
If Something Isn’t Perfect
If your item arrives damaged or incorrect, please contact us at catonhq@gmail.com within 3 days of delivery, and we will make it right.